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Travel and Tourism, Diploma Level 2

  • 2

    Level
    Level 2

  • Duration
    1 year

  • Start Date
    September 2025

  • Venue
    City College Norwich campus

  • Course Code
    A0490

Start Date

  • September 2025, Full Time, Day

Summary

This Travel and Tourism course will provide you with the key skills and knowledge needed to gain employment in this fast growing industry.

The Travel and Tourism industry is a dynamic and fast growing sector accounting for over 2.1 million jobs in the United Kingdom. This course will give you the skills and knowledge to work in airports, airlines, tour operators, travel agencies, hotels or other accommodation, tourist information centres, tourist attractions, cruise line companies, holiday centres, conference or events organisations. You will be taught by a team of lecturers with a high level of commercial knowledge and subject experience.

You will be introduced to the UK’s travel and tourism sector and shown exactly how important it is, while digging deep into the businesses that make up the industry’s backbone. We will also show you destinations around the world as we examine resorts in Europe, South America and Australia!

Good English and Maths skills are essential for most jobs and courses you will progress onto. The Government has made it a priority for students to improve these skills and this course programme will reflect this key aim.

The course covers many aspects of the travel & tourism industry including:

  • Customer Service in Travel and Tourism
  • The UK Travel and Tourism Industry
    -Travel and Tourism Destinations
  • Know about Airports and Airlines
  • UK Purpose Built Visitor Attractions
  • Hospitality in Travel and Tourism
  • Organising an Event
  • UK Coastal Tourism

Why our college?

Industry standard facilities

At our college you will have access to industry-standard facilities and get to use top of the range equipment. On our campus you’ll find media suites, TV studios, design labs, workshops, hair & beauty salons, working kitchens and a live theatre.

Gain real experiences of work

All of our courses will provide you with outstanding experiences of work and prepare you for your future career. You will work with real employers and customers and build connections.

A unique student experience

This is what really sets us apart. At our college you will experience the freedom to be yourself. Being part of an active Students’ Union, having opportunities to travel and enjoying live entertainment are just a few of the amazing opportunities available to you.

Entry Requirements

Achieve 4 GCSE's at grade 3 or above, including English Language and maths.

Assessment

The course is classroom based using a range of industry specific resources.

Assessment is by written assignments, roleplays, presentations and online multiple choice tests.

Progression

On successful completion of this course and achieving Maths and English at grade 4, progression may include the NCFE Level 3 Extended Diploma in Travel and Tourism, Apprenticeship or relevant employment.

Career Progression

The Travel and Tourism sector continues to grow which means there is a huge demand for a more flexibly skilled workforce. There are lots of opportunities available and you could get to travel abroad on a regular basis.

Careers include;

  • Air Cabin Crew
  • Travel agent
  • Tourist guide
  • Holiday resort reps

This course provides lots of opportunities to meet potential employers and many of our students have successfully secured employment with them at travel agencies, the airport and holiday resorts either on an apprenticeship basis or direct employment.

Fees

Currently for UK students aged under 19 years old on the 31st August prior to the start of your course, your tuition fees are free. There may be opportunities for students to participate in a study visit, this will be advised at enrolment. Financial support could be available depending on your circumstances. Please check our Finance pages for fee information and any financial help that may be available.

Where Next?

Why our college?

Industry standard facilities

At our college you will have access to industry-standard facilities and get to use top of the range equipment. On our campus you’ll find media suites, TV studios, design labs, workshops, hair & beauty salons, working kitchens and a live theatre.

Gain real experiences of work

All of our courses will provide you with outstanding experiences of work and prepare you for your future career. You will work with real employers and customers and build connections.

A unique student experience

This is what really sets us apart. At our college you will experience the freedom to be yourself. Being part of an active Students’ Union, having opportunities to travel and enjoying live entertainment are just a few of the amazing opportunities available to you.

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