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T Level: Digital Support Services Level 3

  • 3

    Level
    Level 3

  • Duration
    2 years

  • Start Date
    September 2025

  • Venue
    City College Norwich campus

  • Course Code
    A0534

Start Date

  • September 2025, Full Time

Summary

This T Level is a two year course which has been developed in collaboration with employers and businesses. It has been designed to meet the needs of the digital industry and will prepare you for a career in the Digital Sector. The T level will offer you a mixture of classroom learning and ‘on-the-job’ experience during an industry placement of at least 45 days (315 hours) and is equivalent to three A Levels.
The course is split into 2 sections: The Core and the Occupational Specialism.

Core Content (year 1)

You will gain core knowledge and develop a general understanding of digital from the following:

  • how digital technologies impact business and market environment
  • the ethical and moral implications of digital technology
  • using data in software design
  • using digital technologies to analyse and solve problems
  • digital environments, including physical, virtual and cloud environments
  • legal and regulatory obligations relating to digital technologies
  • the privacy and confidentiality of personal data
  • the technical, physical and human aspects of internet security
  • planning digital projects
  • testing software, hardware and data
  • digital tools for project management and collaboration

You will also learn about topics specific to digital support services, including:

  • roles within the digital support services sector
  • communication in digital support services
  • fault analysis and problem resolution

In addition to the core content, each student must choose one of the following specialisms:

  • digital infrastructure
  • digital support *
  • Cyber Security *

*Possible delivery from Sept 2023

Why Our College?

Equivalent to 3 A Levels

T Levels are equivalent to three A Levels and are allocated UCAS tariff points.

Developed with industry

T Levels have been designed with leading employers and businesses. They will provide you with the skills to progress to an apprenticeship, university or skilled employment.

Academic and practical

80% will be academic and technical study at college. 20% will be practical experience gained with an employer as part of an industry placement.

Entry Requirements

Achieve 5 GCSE's at grade 4 or above, including English Language and maths, and if taken, GCSE Computer Science at grade 5 or above.

Assessment

Assessment will take place through a combination of externally set exams, an employer-set project in the 1st Year and endpoint Occupational Specialist assessment in the 2nd Year.
All assessment is external, written and set by the Awarding Body, NCFE.

  • Year 1 Core is assessed with 2 written exams plus an Employer Set project which is a brief that relates to your specialism.
  • Year 2 Occupational Specialism is assessed by one large ‘Integration Project’ that provides a business problem for you to analyse and solve.

Progression

Students who achieve this qualification could progress to the following, depending on their chosen occupational specialism:

  • employment
  • higher education
  • apprenticeship

Career Progression

Career options might include becoming an infrastructure technician or a role in IT support. Students can progress into roles such as:

  • IT SECURITY CO-ORDINATOR
  • IT SUPPORT TECHNICIAN

Fees

If you are a UK or home fee status student and aged 16-18 on the 31st August before the start of your course, tuition fees are free.

Where Next?

Why Our College?

Equivalent to 3 A Levels

T Levels are equivalent to three A Levels and are allocated UCAS tariff points.

Developed with industry

T Levels have been designed with leading employers and businesses. They will provide you with the skills to progress to an apprenticeship, university or skilled employment.

Academic and practical

80% will be academic and technical study at college. 20% will be practical experience gained with an employer as part of an industry placement.