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After moving to O365 checklist

After your email account has been moved to your O365 account, you can start using email on Outlook on the Web immediately.  Your email clients, both desktop and mobile and on work and personal machines, will need to be reconfigured to point to O365. This checklist includes instructions on how to do this.

Note: Microsoft renamed its web client from Outlook Web App (OWA) to Outlook on the web.  Although many Microsoft web pages still use Outlook Web App or OWA, these documents will use Outlook on the web.

Step 1. Know your O365 credentials

No matter which client you use to check your email, you’ll need your O365 account and password.  Your O365 account details are your work email address and the password you use to login to the computers.

Step 2. Get started with Outlook on the web

You can start using Outlook on the web right away:

  1. Go to https://login.microsoftonline.com or use the “email” link from the college website.
  2. Log in using your work email address and password.  Your email address uses the format firstname.lastname@ccn.ac.uk, and is entered as follows:
    1. Correct: john.smith@ccn.ac.uk
    2. Incorrect: j1smith
    3. Incorrect: j1smith@ccn.ac.uk
  3. Click the Mail tile on the O365 home page.
  4. All of your email, calendar appointments, and contacts should appear. For a quick overview on how to write and send messages, including how to manage your email settings, use the help guide located by clicking the? Icon at the top of the page and selecting help.

Step 3. Configure your work computer and devices

Your email client (Outlook) on your work computer and mobile devices will need to be configured to point to your O365 account.

  • Your work computers are managed by policies that will setup most of the settings needed for your new O365 account.  The first time you login to a computer at work after your account has been moved, you will have to enter your password into Outlook on first run.  There is also a box that can be ticked at this point to remember your password. This will save you entering it each time you open Outlook after that.
  • If you’re using a mobile device managed by the college, please contact the Help Desk and they will let you know how it will be reconfigured.
  • For configuring your email accounts on your own devices, follow the instructions for Configuring mobile devices.

Note: O365 will apply a security policy to your mobile devices. This policy requires that you set a passcode. If your device already has a passcode, you won’t be prompted to set one.

Step 4. Set up your email signature

Signatures are client specific and as such are done in slightly different ways depending on the client:

Step 5. Restore any Outlook customizations you saved

Use the Backup and Restore Outlook Customisations to make your Outlook client that way it was before.

Step 6. Set up your automatic replies (out-of-office assistant)

Set up automatic replies to let people know when you're out of the office:

Step 6. Set up your shared calendars and delegates

Step 7. Configure your personal mobile device, laptop, and computer for O365

  1. Make sure your desktop and mobile devices meet Microsoft’s minimum system requirements.  See Office 365 System Requirements at Microsoft
  2. Configure your mobile devices to access your O365 email, contacts, calendar and more.

Step 8. Download Microsoft Office software to your personal devices

As part of the O365 service, you can install the latest version of Microsoft Office 365 ProPlus suite of products on up to five (5) personal computers and mobile devices.  You also receive access to Microsoft Office Online and 1 TB of storage on OneDrive, Microsoft’s cloud data storage and collaboration solution. For download and installation instructions, see Office for Personal Computers and Mobile Devices.

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