Our college is an exciting and dynamic place to learn, and we are dedicated to helping your young person succeed and fulfil their ambitions.

During their time at our college, your young person will be challenged. At the same time, they will be provided with outstanding support and access to extracurricular opportunities that will support their personal development and make their time with us enjoyable.

We offer students the widest choice of courses in the area and provide outstanding progression to university, apprenticeships and employment. Whatever your young person's ambitions, we can help them succeed.

Useful information

• Safeguarding
• Student finance, bursaries and free college meals
• Careers advice and support
• Student attendance and achievement (below)
• GCSE Maths and English requirements (below)
• Download a copy of the information we share with schools

Student attendance and achievement

One of the key measures of success for colleges is the retention rate for students on our courses.

Unexplained student absences or patterns of irregular attendance are important signs that students are at risk of dropping out of courses and/or facing significant life issues.

Quick action to contact the students, and when appropriate their parents/carers and employers, following such absences is an effective way of minimising the risk that such absences will lead to the student leaving our college.

This procedure aims to ensure that a consistent approach is adopted across college, making sure all students are aware of and enabled to meet their obligations to attend regularly and punctually. It promotes early identification of concerns and implementation of follow-up support as required.

GCSE English and Maths requirements

English and Maths are the most fundamental skills for everyday work and life a young person can have.

In order to help our students achieve success now, and in the future, we ensure they continue to make progress in these subjects.

Whatever grade a student achieves in their GCSEs, their programme of study at City College Norwich will include opportunities for them to develop and renew their English and Maths skills. They will be supported to reach their full potential both in their chosen subject and in classes that build on their prior attainment.

If your young person hasn't achieved a GCSE grade 4 in either English or Maths:

They will work towards achieving a good pass in both English and Maths as part of their programme of study.  

They may study GCSE-level so they can retake the qualification or they may take a Functional Skills ‘stepping stone’ course instead of a GCSE qualification if this is more suitable for them.

If your young person has achieved a GCSE grade 4 in one subject but not the other:

They will be enrolled on a qualification as part of their programme of study, to work towards a grade 4 in the subject they have yet to achieve in. This will either be a GCSE or Functional Skills ‘stepping stone’ course.

If they achieve a grade 4 in GCSE Maths or English, we will discuss with them if they wish to retake the qualification to achieve a grade 5 or better as this may be important for some career and university progression.    

If your young person has achieved a GCSE grade 4 or better in English and/or Maths:

If they have a grade 4 result in English and/or Maths, we will discuss with them if they wish to retake the qualification to achieve a grade 5 or better as this may be important for some career and university progression.   

If they have a grade 5 or above, they will continue to develop English and Maths skills as appropriate within their programme of study to ensure they fulfil their potential.

Wellbeing

At our college, we want our students to feel valued for who they are and learn and progress in a secure environment.  

We understand that transitioning to college life can be a challenge, and our Wellbeing Team are here to offer support for students along the way. However, sometimes you may need to access support and information to support your young person and we have compiled a list of resources to assist you with this. 

For general information and self-help guides for common conditions, you can access online versions of the NHS Self Help guides including depression, anxiety, stress, controlling anger, hearing voices and disturbing beliefs and obsessions and compulsions. You can find leaflets here covering a range of mental health issues.

If your young person needs someone to talk to, Kooth is an online community providing digital mental health care available to all young people. It has articles, discussion boards, live chats and daily journalling. They can speak to professionals or to peers depending on what they need in the moment. You can help your young person sign-up to the service and let them know it's okay to need help and support.

In terms of general all-round support, MAP are a wonderful Norwich-based service. Mental Health Advisors help young people access the support they need. Support offered covers a range of issues from sexual health to relationship problems to finances and homelessness. They are specialists in helping young people from 11 to 25-years-old.

MAP offers counselling as well. They have drop-in centres to go to for help between 1.30pm and 5pm for most centres - information for these can be found on their website.

Specific support is available for common areas we see students for. See the resource links provided below. If you would like further advice or resources on a specific topic to support your young person, please email wellbeing@ccn.ac.uk.